Frequently Asked Questions

About us - Frequently Asked Questions

- PROVIDING TAXI SERVICE DURING COVID-19 ->

- YES!COVID19: We are providing our services as usual. Our vehicles are being sanitised before and after each journey and all our drivers are wearing face mask during the journey. We are strictly following all guidelines set out by the government.

- CARD PAYMENT? ->

- YES! Accepted currencies in CASH: Pay for the driver in HUF, EUR, GBP, CHF, USD.
- Bank cards accepted: + 3% bank fees.How SumUp payments work? Once the payment has gone through, an email or text receipt can be sent to the customer..

HOW CAN I ORDER A TRANSFER? ->

- We Are Specialised In Providing Taxi Service, Private Hire Transfers. Quality Vehicles. Reliable Transfers. Licensed & Insured Firm. Operating 24/7 A Week, We are specialised also in providing express transportation (Private Hire), services for to and from Budapest, Budapest Airport, Vienna, Vienna Airport to/from Siófok and Lake Balaton area. Operating hours: We operate 24/7 a week. Quick and simple booking system! Please be aware of that, asking for an offer does not mean booking the transfer! You can ask for an offer, by filling in the form, you can find in our page. We kindly ask you, to provide as many essential information for your transfer as you can - the more exact data we have, the better and more detailed offer we can give! We are handling your information with total discretion! After sending your inquiry, you will get an automatic response - which means, you successfully sent the form. Later we send you our detailed offer. The transfer is officially ordered when you accept this offer, and we send you a final confirmation.

ARE THE PRICES APPLIED FOR THE CAR OR PER PERSON? ->

- Our transfer prices are always apply for the vehicle! Please choose the car category according to the number of passengers and the amount of luggage!

DO I GET A CONFIRMATION OF THE BOOKING? ->

- When we get the message of you accepting our offer, we send you the confirmation in which, you can read the detailed description of the transfer - in order to avoid any mistake or misunderstanding.

WHAT TO DO, IF I WOULD LIKE TO CHANGE SOMETHING ABOUT MY BOOKING? ->

- Please contact us in e-mail or by phone! Customer service: +36 30 237 6000 - in English, German or Hungarian.

HOW CAN I CANCEL MY BOOKING? ->

- When ordering a transfer, we do not ask for deposit, any prepayment or credit card details. In case you would like to resign your transfer for any reason, do not hesitate to contact us! We kindly ask you, to inform us in time - at least a day before the transfer, if possible!

HOW CAN I PAY? ->

- You should always pay after arriving, we do not ask for deposit of any kind of prepayment. Accepted currencies are: HUF, EUR, CHF, GBP, USD. In case you wish to pay by credit card, please point it out in the booking form! Our contracted partners have the opportunity of personalized payment options.

DO I GET A RECEIPT? ->

- Of course, you always receive an official receipt about the service. We do have a mobile on-line cash register, but according to your request the driver issues a cash receipt. Our contracted partners have the opportunity of personalized payment options.

WHERE DO I MEET MY DRIVER? ->

- Meet and Greet Service: On your arrival at the airport, our driver wait in the airport arrival hall with your name on the signboard. In the confirmation of the transfer, we inform you about the pickup details - as the place, time, and method - in each individual case. In the inquiry form we always ask for your phone number, so the driver can contact you if necessary. The pickup point in airports is at the terminal meeting point, in hotels is at the reception, in other cases or at companies, the closest to the given address, where the car can stop regularly.

WHAT IF I DO NOT SPEAK HUNGARIAN? ->

- A significant number of our clients come from abroad - travellers, businessmen or tourists. You can send your inquiry in English or German as well. For the international transfers - taxi or minibus taxi categories - English and German speaking driver is provided.

HOW MANY LUGGAGE CAN I TAKE WITH ME? ->

- For international transfers we use comfortable, modern spacious taxis, minivans, minibuses, provided with enough space for every passenger to take 1 cabin size suitcase and 1 carry-on bag with themselves. In case of extreme amount of luggage, please point it out in the booking form! We can provide a truck trailer for extra fee, if necessary.

DO YOU ONLY DO TRANSFERS FROM BUDAPEST? ->

- Passenger transportation is not subjected to regional license. Our operating field is Siófok, Lake balaton and Hungary. But international transfers are done according to the actual laws and decrees in force. We are allowed to provide international passenger transportation but the departure or arrival address must be located in Hungary!

DO YOU OFFER A TRANSFER WITH A DETOUR OR TRIP INCLUDED? ->

- You can find a few special options, which we are offering for our non-European clients in the first place. In case you have a special wish or plan, not mentioned in the site, please point it out in the inquiry form!

WHAT KIND OF VEHICLE AM I TRAVELLING IN? ->

- Our cars are licensed for passenger transportation by the National Transport Authority, correspond the strictest conditions and undergo regular maintenance. Car: Mercedes E class. Minibuses: Mercedes Vito, Viano, V class. Buses: Mercedes Sprinter - 15, 18, 20 seater.

ARE OTHER PERSONS TRAVELLING WITH ME/US? ->

- We only do private transfers, so only you or your companions are travelling in the booked vehicle.

WHAT SHOULD I DO, IF MY PLANE IS LATE? ->

- Highlights: As we monitor the flights status in advance, there are no additional charges for flight delays. It can happen, that the flight is late or even cancelled occasionally. In this case, please contact us as soon as you can on phone - so the driver do not have to wait needlessly, or can pick you up later.

WHAT SHOULD I DO IF MY TRANSFER/DRIVER IS LATE? ->

- Unfortunately traffic jams, accidents, roadworks can happen sometimes. In case of border crossing a longer period of waiting time can also be expected. Based on our experience and knowledge of the region, we do our best to arrive on time even in these unexpected situations, but we do not take responsibility for circumstances beyond our control. If the driver is late for any reason - do not worry, such events happen rarely - he will contact you by phone! This is why we ask for phone number, please be available before your car arrives!

Lets go to the Lake Balaton, Siofok! ->

If summer - holiday - relaxing - party ... way Siofok at Lake Balaton? Vacation - summer holiday at Lake Balaton in Siofok: - Today Siófok is one of the most important tourist centre, as it is said: "Siófok is the capital city of Lake Balaton." The high tourist season extends from June until the end of August. The average water temperature during the summer is 25 - 27°C, which makes bathing and swimming possible. Many resorts have artificial sandy beaches and all beaches have step access to the water. We offer for you cheap, nice private accommodation for rent to make a summer holiday in our town. In Siofok in Lake Balaton you swim in drinking water! Siófok - sailing on the Lake Balaton? Our guests not just have accomodation, but we offer freetime activities, sport programs, entertaining opportunities. We definitely offer sailing. It is unforgettable experience for children and adults. It is said if someone have tried it once, never would like to stop sailing. That is what we would like to popularize with our programs. Our opportunities are not just good for sportmen and sportwomen but for everybody who would like to try it. The Lake Balaton is the biggest freshwater lake in Central-Europe. The sailing is safety and you can have the induvidual, reassuring but exciting experience what the water, the Sun and the wind can give you. We wish you a good wind and safe boarding!

Why to Siofok? - Arguments, Informations ->

- Lake Balaton, Summer holiday, Party, Relaxation, Leisure? - Let's go to Siofok! Hoteles, private accommodations, hungarian hospitality, programs, clubs, bars, discos, Siófok Plage
- because Siófok is the capital of the summer time and the Lake Balaton. - - because Siófok is the second well-known hungarian city in abroad after Budapest.
- because Siófok gives place for a wide range of great hotels and hospitality.
- because in Siófok not only the young have a great time, but also families and seniors.
- because in Siófok the hospitality is a tradition.
- because the Balaton Fish Soup tastes supremely in Siófok.
- because the famous Pike-perch fish of Balaton „Balatoni Fogas” is the best in Siófok.
- because in Siófok there is no end of places to have a lot of fun: Renagade, La Siesta, Siófok Plázs etc.
- because the word-famous operett author Imre Kálmán was born in Siófok.
- because the quests of Siófok are attracted by many-many parties and programs.
- because you can find the biggest port of the Lake Balaton in Siófok
- because Siófok has its own airfield, at the moment only for small airplanes and aircrafts.
- because in Siófok you can find one of the best installed hospitals of Hungary.
- because the Dialysis Center is located in Siófok for the neighbourhood and for tourists.
- because Siófok and its area are cleaned from the mosquitos in the whole summer :).
- because you can find the most popular plage of Hungary.
- because the public places of Siófok are well-kept and clean in the whole year.
- because Siófok is a small town during the year and a metropolis in the summer - in Winter 25.000, in Sommer time: 300.000 people!!!
- because your money is worth more in Siófok.
- because no-one is bored in Siófok.
- because anyone can relax in Siófok.
- because you can have a bath in drinking water in Siófok.
- because the nights are the hottest in Siófok.

I wish to prove it to you soon!
Siófok Taxi Minibus Airport Transfer Service: Emil Bokros
Address: Hungary 8600 Siófok Rigó utca 12.
Phone: Bokros Emil +36302376000 - in English, German, Hungarian

Get a free offer!

Reviews from our customers

Maria Maglasang - Indonesia

I always wanted to visit these cities (Bratislava, Vienna, Budapest). I'm so happy, I found this site! Easy to book, enough details and information, so I didn't have to worry about anything. Thanks for the trip! I miss these places already! Best wishes: Maria from Indonesia

2018-03-19

Nancy Morton - USA

I got a European trip as a graduation gift from my mom. Due to some errors, we missed the train from Vienna to Budapest. Luckily, we found this site and it was really life-saving! After hours of worrying, we met a kind and helpful driver and it was a relief! It was a good idea, to use a professional service instead of getting lost in a foreign-language country even more. It was an enjoyable ride and we also got useful tips for sights, museums and restaurants. Thank you very much Emil!
Nancy Morton - USA California

2018-03-19

Marek Jablonsky - Poland

Hi! We were travelling with the kids from Vienna to Budapest with the option of travelling through the Danube Bend. So rich history and amazing view! Our guide and driver was so easy-going, helpful and intelligent. The kids enjoyed the time so much and learnt more, than in a history lesson! We would like to thank you for the ride. It was an awesome day, you made our trip so interesting! Thank You Emil! Regards: Marek Jablonsky - Poland

2018-03-19

Tommy Lim

"We had booked for us 3 Emil as a private driver from Vienna to Budapest in Sept. 2017 via his homepage viennabudapest.hu. It was easy to find all the informations on the site. His offer was promt and detailed, he answered for all our questions previously in his transfer confirmation. The pick up was in the exact time, the car is a luxury Mercedes E class estate car, enough luggage-rack for our 4 suitcases and hand bags. He offered us not a simple direct transport to Budapest but a scenic tour via Bratislava, which is the capital city of Slovakia. It was amazing!!! Highly recommended! Thank you Emil!"

2018-03-10

Daniel Sikorsky

It was an excellent ride and excellent car excellent driver.
Five stars!
Thanks Emil

2018-01-10

Dieter und Elke Schröder

Wir möchten uns für die pünktliche Abholung aus Pari bedanken.Wir
können Sie nur weiter empfehlen.
Grüße aus Schleswig Holstein!

Dieter und Elke Schröder

2017-07-06

Robert Venczel - USA Florida

Nálunk Amerikában teljesen más kép él a taxisokról. Nemrég meglátogattam az őseim földjét családommal. Sajnos a gyerekeim nem jól beszélik a Magyar nyelvet. Az interneten találták - szerencséjükre - a mi kedvenc magyar sofőrünket, aki nem csak, hogy kiválóan beszél angolul, de hihetetlen lexikális tudással rendelkezik. Innentől kezdve felébredt a kíváncsiságuk az Óhaza történelme és kultúrája iránt. Emil minden tiszteletet és elismerést megérdemel.
Köszönjük Emil! (Újra jövünk)

2016-03-04

Trade registration code: 25697297
Tax code: 51336985-1-34